Privacy Policy

Last updated: October 12, 2026

This Privacy Policy explains how FireVora ("FireVora," "we," "us," or "our"), located at 103 North East Avenue, Panama City, Florida 32401, United States, collects, uses, shares, and protects your personal information when you visit or make a purchase on https://firevora.com (the "Site"). Capitalized terms not defined here have the meaning given in our Terms and Conditions of Sale and Use (the "Terms"). This Privacy Policy and the Terms together form a binding agreement.

"Personal information" means any information that identifies, relates to, or could reasonably be linked to you or your household.

We collect only the personal information that is relevant and necessary for the purposes described below. We will never ask you for sensitive information such as your racial or ethnic origin, political opinions, or religious beliefs.

By using the Site, creating an account, or placing an order, you agree to this Privacy Policy. If you do not agree, please do not use the Site or our services.

1. What Information We Collect and When

We may collect and retain your personal information when you:

  • browse the Site;
  • create an account, place an order, pay online, or subscribe to our newsletter; or
  • contact our customer service.

We use your information to provide and manage our services, process and deliver your orders, respond to your requests, and operate and improve the Site and our offerings. If you choose to receive marketing emails or messages from us, we will use the contact details you provided to send you news about our products and promotions. You can unsubscribe at any time.

1.1 Browsing the Site

  • Connection data: each time you visit the Site, we may collect your IP address, device and browser information, and the date and time of your visit.
  • Browsing data: we collect information about how you reach and use the Site, such as the pages you view, how long you stay, and the links you click. We may use cookies and similar technologies for this purpose (see Section 5).

1.2 Creating an Account

You may need to create an account to access certain features. When you do, we may ask for your first and last name, shipping and billing address, email address, and phone number.

1.3 Purchases and Payment

To complete a purchase, you must provide billing and shipping details and payment information (such as your card number, expiration date, security code, and cardholder name). Payments are processed by third-party payment providers on our behalf. We do not store your full payment card number on our own systems.

We keep records of your orders and payment transactions, either in our systems or with our service providers, for accounting, compliance, fraud prevention, and legal purposes.

1.4 Newsletter and Marketing Emails

You may subscribe to our newsletter when you create an account or by entering your email address in the sign-up areas of the Site. You can withdraw your consent and unsubscribe at any time, free of charge, by using the unsubscribe link in any email or by contacting us at contact@firevora.com.

1.5 Contacting Us

When you contact customer service, we may use your name, email address, and phone number to respond to your request and confirm information about you or your order.

1.6 Categories of Personal Information (California Disclosure)

In the past 12 months, we may have collected the following categories of personal information: identifiers (name, address, email, phone number, IP address); commercial information (order and purchase history); financial information (payment details processed by our payment providers); internet or network activity (browsing data and cookie data); and geolocation data inferred from your IP address. We collect this information from you directly and automatically through your use of the Site, and use it for the business purposes described in this Privacy Policy.

2. How We Protect Your Information

We maintain technical and organizational security measures designed to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. We aim to maintain a level of security appropriate to the nature of the information and the risks involved.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account password confidential. Do not share it with anyone, and if you use a shared computer, remember to log out when you are done.

3. When We Share Your Information

3.1 Service Providers and Third Parties

We share your personal information with service providers who perform services on our behalf, such as payment processors, shipping carriers, our e-commerce platform (Shopify), email and marketing providers, analytics providers, and fraud-prevention services. These providers may use your information only to provide services to us and are required to protect it.

Some providers may process your information in the United States or in other countries.

We do not sell your personal information for money. We will not share your personal information with third parties for their own marketing purposes without your consent. Certain uses of cookies and advertising technologies may be considered a "sale" or "sharing" under some state laws; see Section 6 for how to opt out.

3.2 Legal Disclosures

We may disclose your personal information to government authorities, courts, or other parties when we believe disclosure is necessary to comply with the law, a subpoena, or legal process; to enforce our Terms; to prevent fraud or protect the rights, property, or safety of FireVora, our customers, or others. If required by law, we may not be able to object to such disclosure.

3.3 Business Transfers

If FireVora is involved in a merger, acquisition, financing, or sale of assets, your personal information may be transferred as part of that transaction, subject to this Privacy Policy.

4. How Long We Keep Your Information

We keep your personal information for three (3) years from the end of our relationship (for example, your last order or interaction). This gives us time to process your order and handle returns, refunds, and warranty claims. We may keep certain information longer where required by law (such as tax and accounting records) or where needed to resolve disputes or enforce our agreements.

5. Cookies and Similar Technologies

5.1 What Is a Cookie?

A cookie is a small text file placed on your device when you visit a website. It allows the website to recognize your device on later visits. We and our service providers may also use similar technologies such as pixels, tags, and local storage.

5.2 How We Use Cookies

Cookies on our Site allow us to:

  • compile statistics on Site traffic and usage so we can improve the Site's content and usability;
  • adapt the Site to your device's display settings (such as language, screen resolution, and operating system);
  • remember information you entered in a form or choices you made (such as the contents of your shopping cart);
  • let you access your account and maintain security, for example by asking you to log in again after a period of inactivity; and
  • support social media features, such as share buttons, which may set their own cookies.

Where required, we will display a cookie banner on your first visit that lets you accept or manage non-essential cookies.

5.3 How You Can Control Cookies

You can configure your browser to accept or reject cookies, or to notify you before a cookie is stored. Please note that blocking or deleting cookies may affect how the Site works, and some features (such as logging in or using your cart) may stop working. We are not responsible for reduced functionality resulting from cookies you have refused or deleted.

You can find instructions for managing cookies in the help menu of your browser (such as Chrome, Safari, Firefox, or Edge). For more information about cookies, you may visit www.allaboutcookies.org.

5.4 Do Not Track and Global Privacy Control

We honor opt-out preference signals such as the Global Privacy Control (GPC) where required by applicable law. Because there is no common industry standard for "Do Not Track" browser signals, we do not currently respond to them.

6. Your Privacy Rights

6.1 Your Rights

Depending on where you live, you may have certain rights regarding your personal information. For residents of California, and of other states with similar laws, these rights may include:

  • Right to know/access: to request the categories and specific pieces of personal information we have collected about you, the sources and purposes of collection, and the categories of third parties with whom we share it;
  • Right to delete: to request deletion of your personal information, subject to legal exceptions;
  • Right to correct: to request correction of inaccurate personal information;
  • Right to opt out of sale or sharing: to opt out of the sale of your personal information or its sharing for cross-context behavioral advertising;
  • Right to limit the use of sensitive personal information (we do not collect sensitive personal information for purposes that would trigger this right); and
  • Right to non-discrimination: we will not discriminate against you for exercising your privacy rights.

You also have the right to withdraw your consent to marketing communications at any time.

6.2 How to Exercise Your Rights

To make a request, email us at contact@firevora.com or write to FireVora, 103 North East Avenue, Panama City, Florida 32401, United States. Please include your name, email address, and postal address, and tell us what you are requesting. We may need to verify your identity before processing your request, and we may ask for additional information for that purpose. We will respond within the time required by applicable law (generally within 45 days).

You may also designate an authorized agent to submit a request on your behalf; we may require proof of the agent's authorization. If we deny your request, you may appeal by replying to our response, and you may contact your state attorney general if you are not satisfied with the outcome.

6.3 Shine the Light (California)

California residents may request information about the disclosure of their personal information to third parties for those third parties' direct marketing purposes. We do not disclose personal information for that purpose.

7. Children's Privacy

Our Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us at contact@firevora.com and we will delete it.

8. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to read their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy at any time. When we do, we will post the updated version on this page and revise the "Last updated" date, and we will notify you in other ways where appropriate depending on the significance of the changes. We encourage you to review this page regularly. Your continued use of the Site after changes are posted means you accept the updated Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

FireVora 103 North East Avenue Panama City, Florida 32401 United States
Email: contact@firevora.com